ICT Consultation Portal

Background

An ICT consulting firm was managing all client engagements through spreadsheets and email. They needed a centralised portal for their team and clients to manage projects, track deliverables, and communicate.

What We Delivered

• A client portal with project dashboards
• Document management and version control
• Time tracking and billing integration
• Automated status update emails
• A mobile-responsive interface for on-site consultants

Impact

The portal reduced administrative overhead by an estimated 12 hours per week per consultant, and client satisfaction scores improved by 28% in the first quarter post-launch.